What is the first step to take when handling broken skin or exposure to blood?

When dealing with broken skin or exposure to blood, the first step is to stop performing the service. This action is crucial because it prioritizes the safety and well-being of both the client and the technician. Continuing with the service could potentially worsen the injury or lead to further exposure to bloodborne pathogens, posing health risks.

Stopping the service allows for immediate assessment of the situation and minimizes the risk of contamination or infection. It also demonstrates a commitment to hygiene and professional standards, which is particularly important in the beauty and personal care industry.

Following this initial step, appropriate measures such as informing the client, cleaning the area, and possibly applying antibiotic ointment can be taken, but these should only follow the decision to halt the service.